Governed AI for your real workflows

Do the AI work you wish you could — and actually let it run.

Arkheia puts AI to work on your real workflows — support, revenue, operations — and makes every action trustworthy enough to approve. Everyone else bolts governance onto automation; we built the trust layer first — every model call passes through a runtime trust signal before the workflow uses the answer, so the automation can be allowed to act.

AI on real support, revenue & ops workflows Trustworthy enough to approve Governance on the execution path Built from detection up

See it work

AI that does the work — not dashboards about it.

Here's governed AI doing real, useful work — support, revenue, operations, decisions. Each is labelled honestly by maturity. Open one and try it.

live POC / early pilot From a live customer POC

A crude-but-working POC dropped into a real customer's environment: a Python script on a support agent's laptop, calling GPT-5.4, connected to their real Freshdesk ticket queue and knowledge base, writing private triage notes back into the ticket. Real tickets, real KB, real workflow. Point it at a ticket — it triages, suggests resolution steps, and writes a private note on what to confirm with the customer.

Observed in this POC: one such task, normally ~3 hours, became a ~2-minute prompt.

Freshdesk is not the destination. It is the scaffold. First we make your existing support system better; then we learn enough about the workflow that the system of record becomes less of a constraint.

Start with a private note. End with a governed operating capability.

Open a slice and drive it yourself

The same governed engine across support, revenue, operations and decisions. Each card is a working demo you click into and push on — labelled honestly by maturity, from live customer pilot to preview.

Governed AI support triageinteractive demo

Works on any Freshdesk / ServiceNow / Zendesk queue: reads your context, suggests the fix that worked, governs the AI — and earns the right to run autonomously. Watch the wheels come off, with the brakes still on.

Open the interactive demo →
Governed AI in your CRMinteractive demo

Works on top of HubSpot / Salesforce / Pipedrive: reads every signal, proposes the play that actually closed similar deals, governs the AI — and earns the right to act. Works with — and, in time, in place of.

Open the interactive demo →
Customer signals — churn & expansioninteractive demo

Reads across usage, support, billing and product: watches every account against its own baseline and surfaces the ones quietly leaving — or quietly ready to grow — ranked by revenue. Click an account, edit the drafted play, approve & send — and watch the receipt write and the customer reply. Nothing acts without your judgement.

Open the interactive demo →
Runtime detectionlive demo

Run a real prompt and watch the trust signal score the behaviour and gate the action.

Try it live →
Data trustinteractive demo

A manufacturing event stream, governed so downstream decisions act only on trustworthy data.

Open the demo →
Operational value discoveryinteractive demo

Changeover, scrap and benchmarking surfaced from the governed stream as operating value.

Open the demo →
Governed decision gateinteractive demo

Reconcile handwritten dockets against invoices — approve, flag, or hold for review, each with a receipt.

Open the reconciliation demo →
Rule / evidence governanceinteractive demo

Rules and evidence held under the same governed loop, auditable end to end.

Open the demo →
Built under our own governancedogfood

Enterprise workflow surfaces — CRM, finance, procurement, legal, HR, PPM, support — run on the same governed engine we sell.

See the diligence pack →

Real, useful work first — governed AI doing the job, labelled by maturity, not the first thing you're asked to buy.

The problem

The hard part isn't getting an answer. It's being allowed to act on it.

Modern AI produces good answers all day. The blocker is different: a business can't safely let AI act — send the reply, change the deal, move the load — unless it knows when to trust it, when to stop it, and what evidence exists afterwards. Without those three, AI stays a demo that no one is allowed to switch on.

When to trust it

You need a verdict at the moment the AI acts — can this answer be trusted, right now, before the workflow uses it? Governance documents and generic evals don't tell you that about a live invocation.

When to stop it

When a model deviates, something has to intervene before the action lands. Observability records what happened — but only after the workflow already acted on it.

What evidence exists after

Every action an AI takes has to leave a record you can stand behind — who acted, on what evidence, under whose authority. Without it, no risk owner signs off on letting it run.

The solution

Arkheia puts governance on the execution path.

Not a PDF, not a dashboard you read later. At the moment AI acts, Arkheia can allow, block, require approval, write a private note, escalate, kill mid-flight, or roll back — and leave a decision receipt for every one. That is what turns a useful workflow into one a business can actually switch on.

◆ Execution gate

Every governed invocation can be allowed, blocked, sent for human approval, held back to a private note, escalated, killed mid-flight, or rolled back — and each decision leaves a receipt of what was seen and what was done.

allow block require approval private note escalate kill-switch rollback receipt

Where the gate sits

  • API models — OpenAI, Anthropic, Gemini, xAI
  • Local / self-hosted models
  • MCP / tool governance
  • Agent registry
  • Decision receipts
  • Cost attribution

What it unlocks

What the trust signal unlocks.

Once invocations run through a governed gate, the same loop gives you the records, the cost control and the learning that make autonomous AI safe to operate.

govern → prove (receipts) · control cost · improve

Decision receipts

dogfood

Every governed action leaves a tamper-evident receipt — who acted, what they did, on what evidence, under whose authority — hash-chained so the record can't be quietly rewritten.

Decision receipt✓ verified
actoragent:executor
actionblock invocation
evidenceverdict HIGH (0.91)
authoritypolicy:fab-gate
sha2569f3c…a17e
Illustrative values.

Swarm cost management

dogfood

Governed autonomy you can afford — see and cap what every agent spends. Cost is attributed per model, agent and workflow; models are tiered to the task, with runaway-spend caps and a kill-switch.

per model$0.42
per agent$0.29
workflow$0.18
spend cap & kill-switch armed

Self-improving workflows

demo-grade

The learn-loop: outcomes become captured lessons that make the next run better. A resolved case writes back the fix, so the next similar case is faster — the system gets sharper as it runs.

case resolved lesson captured next run faster

Why we're different

The part no one else has: a runtime trust signal.

Governance can only gate what it can see — and this is the moat. Most tools inspect outputs after the fact, or give you observability. Arkheia measures model behaviour at runtime, against a per-model baseline, and turns that verdict into an execution gate — so the signal fires at the invocation boundary, before the AI acts, and can run without retaining the content.

Common approachArkheia
Inspects output textMeasures behavioural surface
Generic evals & guardrailsPer-model behavioural baselines
Post-hoc reviewRuntime invocation signal
Requires content accessCan run without retaining prompt + response content
Says what looked suspiciousLets governance act before workflow damage

See the signal fire

See detection running.

Pick a prompt and watch Arkheia profile the model's behaviour against its baseline, reach a verdict, and trigger the governance action. Scripted for the web — no setup, no key.

Illustrative, scripted for the web. Run it on your own prompts via the evaluation access on the diligence page — or run it in your own stack → with the public arkheia-mcp repo.

How you roll it out

Autonomy is earned, not granted.

AI doesn't get switched on all at once. It starts assistive and earns scope, stage by stage — each one widened only by evidence, with controls and receipts at every step. Here is the path a workflow walks, using support triage as the worked example.

1
Critique-onlyReviews proposed triage and gives feedback. Writes nothing, acts on nothing — a second set of eyes only.
assistive
2
Private noteWrites internal notes only; humans stay fully in control. Nothing customer-facing — but the work gets dramatically faster.
assistive
3
Bounded triageActs on known customers, known issue types, simple low-risk tickets, and high-confidence matches only.
supervised
4
Expanded supervised coverageBroadens by confidence, ticket class, customer type, close code, evidence quality and historical success — still under supervision.
supervised
5
Learning loopClose codes, human edits, reopen rates and successful fixes feed back into the knowledge base and improve the next run.
supervised
6
Full automated triageEarns the right to act across broader classes — with execution gates, receipts, cost controls, rollback and human escalation in place.
autonomous
7
Workflow ownershipOnce the workflow is understood and governed, Arkheia can absorb more of the work around the incumbent system — and, where it creates clear value, replace parts of it: Freshdesk becomes an Arkheia-native support/CRM capability built from the Freshdesk / Zendesk / ServiceNow teardown.
owned
Arkheia doesn't ask you to trust AI all at once. It lets AI earn trust, workflow by workflow.

How you start

Start with one workflow. Expand once it's proven.

The first step is a low-risk workflow improvement, not a technical detection evaluation. You pick something painful, run it under supervision, and only widen scope where the work has proved safe.

1
Pick one workflowA painful support, revenue or ops workflow where AI saves time immediately.
2
Run it under supervisionArkheia critiques, drafts or writes private notes; humans stay in control.
3
Put trust on the execution pathRuntime detection, governance gates, receipts, cost controls, escalation.
4
Let autonomy earn its scopeExpand only into ticket types, customers and actions that have proved safe.
5
Turn outcomes into learningClose codes, edits, reopen rates and evidence improve the KB and future triage.
6
Expand or replaceExtend to adjacent workflows, or replace the incumbent tool.
Start with one painful workflow — keep the capability Start with one workflow review, not a technical evaluation: identify the work, run it under supervision, add trust gates, and decide whether it should expand. Once it's proven, Arkheia can show where governed AI takes over — and, where it's worth it, absorb more of the workflow, credited toward the build.
Book a workflow review

Why it's defensible

Built from detection up. Sold from capability down. Everyone else starts with automation and bolts governance on afterwards. We started with the trust signal — so the automation can be allowed to matter. That ordering is the moat: a runtime signal at the invocation boundary can't be retrofitted onto a dashboard, and it's what lets governance gate a real action before it lands.